When enabled, AI automatically responds to customer messages with the goal of booking appointments. AI uses Smart Schedule to recommend route-optimized time slots.
📱 No-Answer Follow-Up Sequences
Automatically send text messages after a customer doesn't pick up. Messages are sent via Twilio using the lead's phone number.
Trigger after
📢 Text Campaigns
Send targeted SMS campaigns to filtered groups of leads. Spam-safe: max 1 message per lead every 14 days.
Variables: {first_name}{company}{ad_creative}
Status
Lead age (min days)
Last contact (skip if within X days)
City
🚀 Sales Automation Templates
Pre-built sequences triggered by lead status, timing, or admin action. Enable, customize, and activate in controlled batches.
📊 Campaign Analytics
📢 Campaign Messages
Conversations started by automations. Once a human rep replies, the conversation moves to the regular Messages tab.
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Add Lead
📍
Lead Info
Call Notes
Activity History
Call Complete
Next Step
Schedule Next Call
When to contact next?
or pick a custom time
AI Call Notes
📋 Quote Sent
Follow Up In
📅 Book Appointment
Address *
🔧 Crew Assignment
Conflicts use the appointment time below. Distance & drive time appear after Smart Schedule geocodes the address.
🗺️ Smart Schedule
Pick a day, then a time slot. Slots are color-coded by route fit and crew availability.